- Client Feedback
Lithium’s discussion forum capabilities provide Sprint with a valuable way to interact with our customers.
- Tristan Kime
Strategy Analyst
Planning Services
Many companies know the "why" of online communities, but not the "what" or the "how". Our optional planning services can help you determine the best path to community success. A typical planning project occurs before the kickoff meeting takes place, and includes:
- Confirm business goals for the online community.
- Define what purpose the community will serve for members.
- Identify desired or likely users of the online community.
- Understand current trends, developments, and best practices in online communities.
- Identify and analyze competitive and complementary online communities.
- Determine what elements the community should have to be successful.
- Prepare a plan that summarizes the results of the analysis.
