connect social customers to your enterprise systems
Lithium makes it easy to infuse community content throughout your website, products, and enterprise workflows.
build a strategy for social CRM
Lithium offers packaged integrations with leading CRM providers and also supports integration to any CRM system via our open REST API.
Integrations can include ways to escalate posts, auto-suggest of helpful articles when submitting a case, federated search of community content from agent screens, posting resolutions back to the community, merging data with CRM contact records, and more.
use social login for fast and
With Lithium Facebook Authentication, users can register in seconds with their Facebook ID.
When Facebook accounts are linked with Lithium profiles, users can share Lithium community posts with their friends, and publicly-available Facebook profile data becomes viewable in Lithium user reports.
provide seamless access with single-sign-on
Lithium supports a variety of single-sign-on (SSO) options, making it easy for users to access the right features and content without having to login. Single-sign-on also connects user profiles with data in other systems, so you can tie community activity to conversion rates, spending habits, and support cases.
upgrade in seconds—even with heavy customizations
Lithium offers a robust REST API and a sandbox environment for testing integrations and customizations.
You can also share tips and code samples with fellow developers in our development community — the Lithium Developer Network.