maximize awareness of announcements
Customer service and marketing departments both need to communicate with customers-at-large. With Lithium Social Web you can compose posts for Twitter or Facebook and schedule the time, date, and corporate handles for sending. See a history of published posts with impact metrics including retweets, replies, follows, or likes, comments and shares.
author and schedule posts for future publishing
Scheduling tweets and posts for future release makes communicating to customers easier for everyone. Support teams tweet and post about product releases or service bulletins while marketing teams announce events and share updates. Messages can include pictures and links to helpful information.
Important announcements can be sent from multiple Twitter and Facebook profiles at once.
track the impact of your messages
You’ve sent out the word, did anyone hear? Did they share? We provide earned media impressions for your tweets and posts so that you can measure the impact of each published message. You’ll get retweets, replies, and number of followers for your tweets, and likes, shares, and comments for your Facebook posts.
which solution is right for you?
We’ve been in the social software business for over 11 years, and we have the know-how to help you create a successful social strategy. We’ve helped hundreds of iconic brands implement online communities and social media engagement programs that lower support costs and increase sales.
Feel free to get in touch with us directly. It's hassle and pressure-free.
Get in touch with Lithium or Have us get in touch
- (510) 653 - 6800
- Request a Demo