create and manage amazing online customer communities
Turn your website into a world-class social destination. Take complete control of community design and create an immersive customer experience that showcases your brand. Lithium provides the most advanced tools for building, moderating, and analyzing vibrant online communities.
realize your vision for a branded community
Use Lithium Studio to make every aspect of your community beautiful including page layouts, components, images, and skins. Our drag and drop editor makes it easy to try different approaches on your own. And best of all, Lithium’s SaaS architecture gives you the flexibility to make extensive customizations, yet still benefit from the latest features through automated monthly upgrades.
infuse conversations throughout your website
Lithium helps you bring your static website alive with social conversations. Deploy Lithium Reviews and Q&A on your product pages to increase conversion rates and average order value. You can also draw customers into conversations by promoting Lithium Blog posts, Knowledge articles, hot Forum topics throughout your site.
ensure conversations meet community guidelines
Active moderation helps you maintain a positive atmosphere without sacrificing authenticity. With Lithium Moderation Manager, you can enforce community guidelines, ban users, move content that is out of place, and filter posts that are offensive or inappropriate. Moderation Manager supports content filtering, pre-moderation, post-moderation, and more.
measure community health and performance
Make smarter business decisions based on hard data. Lithium Social Intelligence uses behavioral science to analyze billions of interactions each month from nearly 100 million users. We can help you prove the value of your social investments, measure customer engagement, identify superfans, and build strategies for increasing community ROI.