news & events

press releases

May 21, 2013

Lithium Named a Visionary in Gartner Magic Quadrant for CRM Customer Engagement Center in 2013

Evaluation based on vendors who respond to the challenge of ‘any channel’ customer engagement
Lithium Technologies, the leader in Social Customer Experience, today announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the CRM Customer Engagement Center Magic Quadrant for 2013.

May 7, 2013

Lithium Announces Winners of 2013 Social Customer Excellence ‘ Lithy’ Awards

Company Certifies More than 300 Community Managers, Social Strategists Worldwide
Lithium Technologies, the leader in Social Customer Experience, today announced the winners of the company’s annual Social Customer Excellence (“Lithy”) Awards.

April 24, 2013

Lithium CEO Rob Tarkoff Outlines Blueprint for Change with Social Customer Experience at LiNC 2013

Groundbreaking new products, strategic insights give brands significant edge through social interactions on both brand web properties and public social networks
Lithium Technologies, the leader in Social Customer Experience, today kicked off its Lithium Network Conference (LiNC) 2013.

news

May 20, 2013

A Credit Card Built Community-Strong

At the annual Lithium Technologies LiNC conference in April, Lithium customer Paul Wilmore from Barclaycard USA spoke about an innovative approach to credit cards in the Banking industry that is built on the core ideas of social business: a community-driven credit card. Forbes' contributor Rawn Shah sat down with Paul to talk about what makes their model different and what they are learning from this new product model designed around social business principles.

April 30, 2013

How Social Communities are Shaping the Future of Established Brands

Lithium's LiNC 2013 conference shows how brands are using customer experience to build a bold, 'disruptive' proposition and reinvent themselves as social businesses

April 26, 2013

Nate Silver: What Big Data Can't Predict

Statistics whiz, Nate Silver was in San Francisco Thursday to talk analytics as the keynote speaker at Lithium Technologies' annual LiNC Conference. Fortune sat down with him to talk about big data's limitations, its role in the stock market, how it applies to dating, and even his predictions for the 2016 presidential election.

upcoming events

Lithium Social Web - Product Demonstration

May 30, 2013

Join Lithium for our next demonstration of the Lithium Social Web customer care platform.

Argyle Executive Forum: 2013 Chief Marketing Officer Leadership Forum: Spring Event

June 4, 2013

Lithium is proud to sponsor Argyle Executive Forum's 2013 Chief Marketing Officer Leadership Forum: Spring Event, held June 4th in San Francisco.

Corporate Social Media Summit 2013

June 12, 2013

Lithium is proud to be a sponsor at the Corporate Social Media Summit, held in NYC June 12-13